Questions answered.
Before you need to ask.
Choose a topic below for clear answers about XENO EA, licenses, supported brokers, payments, installation and troubleshooting.
What is XENO EA?
XENO EA is an automated Expert Advisor for MetaTrader 5. It places Buy Stop and Sell Stop orders around price, manages the filled side with its recovery logic, and closes the basket using a combined take-profit target.
Which pair and platform does it support?
XENO EA is built for XAUUSD on MetaTrader 5. MT4 is not supported. Some brokers add a suffix to the gold symbol, so use the exact XAUUSD symbol available in your MT5 terminal.
Does XENO EA guarantee profit?
No. It is an automated trading tool, not a guaranteed return. Results still depend on market conditions, equity, lot settings, spread, execution and risk control. Trading leveraged gold can result in the loss of your deposit.
Is floating drawdown normal?
Yes. Grid recovery increases exposure while a basket is in drawdown, so floating loss is part of how the strategy operates. A strong one-way move can exceed the available equity buffer.
What account balance is required?
The minimum stated setup is $200 USD, equal to 20,000 USC on a cent account. 50,000 USC or more is recommended because it gives the recovery basket more room during volatile XAUUSD movement.
Do I need to change the supplied settings?
Start with the supplied preset and the setup instructions provided with your license. Do not increase the lot size simply because the account is currently in profit; match risk to your own equity and loss tolerance.
What is included in each license?
Free access covers one eligible IB-linked MT5 account. The $69 single lifetime license covers one MT5 account without an IB requirement. The $299 lifetime plan covers up to five accounts. Paid plans include future XENO EA updates.
Is the license monthly or lifetime?
The currently listed licenses are lifetime licenses with a one-time payment. The license is still bound to approved MT5 account numbers and checked by the license server.
Can one free license run on several accounts?
No. Free access is limited to one eligible IB-linked MT5 account number. Choose the $69 single license for one account without an IB requirement, or the five-account plan for additional accounts.
Can I change my MT5 account number later?
Account changes are not automatic because every license is server-bound. Contact Telegram with the old and new MT5 account numbers so the request can be checked against your plan.
How is the license activated?
Activation is manual. Send your registered email and MT5 account number on Telegram. Free accounts are checked against the broker IB list; paid accounts are activated after the Stripe or USDT payment is verified.
How long does activation take?
There is no automatic activation timer. The account or payment must be verified manually, so send the required details once and wait for a reply on Telegram.
What happens if the license check fails?
The EA checks its license every hour. If the license is expired, revoked, bound to another account, or unable to reach the server, pending orders are removed and no new trades are opened.
Why is the free license tied to an IB account?
The free license is funded by the rebate from an eligible broker account. That is why the account must be registered through the correct IB link and verified before activation.
Which brokers can I use for free access?
Free access currently supports Vantage and VT Markets through the official links on the registration page. Paid licenses can be used with your preferred MT5 broker if the setup requirements are met.
What invitation or referral code should I enter?
Use WKiXD1iN for Vantage or MD8clZNs for VT Markets. Always use the matching registration link on the How to Register page.
Which broker should I choose?
Either supported broker can qualify. Choose the broker available in your country and whose funding methods suit you. Follow the account type shown after selecting that broker on the registration page.
I already have a broker account. Can it be moved under the IB?
A reassignment may be requested, but approval depends on the broker and account status. Follow the Vantage or VT Markets instructions on the Change IB page before opening another account.
What account type is required for free access?
Use MetaTrader 5 with a cent account: Standard Cent STP for Vantage or Cent STP for VT Markets. Complete KYC before opening and funding the trading account.
Do I need to deposit before requesting activation?
The broker account must be verified and eligible for the IB check. Before running the EA, fund at least 20,000 USC ($200 USD); 50,000 USC or more is recommended.
Can I pay by card or USDT?
Yes. Paid licenses accept card payment through Stripe Checkout or USDT on the TRC20 network. Select a plan first to see the correct amount and payment instructions.
Why is the Stripe amount higher than the listed price?
Stripe payments include a 3% processing fee. The single-license plan is $71.07 by Stripe or 69 USDT. The five-account plan is $307.97 by Stripe or 299 USDT.
What happens after I pay through Stripe?
Stripe returns you to the XENO EA payment confirmation page. Once the payment is confirmed, send the displayed reference, your email and your MT5 account number on Telegram for manual activation.
I returned from Stripe without paying. Was I charged?
Returning or closing Stripe Checkout does not by itself complete a payment. Reopen the plan and start checkout again if needed. Check your Stripe receipt or bank statement if you are unsure whether a payment completed.
What should I send after paying with USDT?
Send the transaction proof or transaction hash, the selected plan, your MT5 account number and your registered email to @aboi_original. Use TRC20 only and verify the wallet address shown in the payment window before sending.
Can I get a refund after purchase?
No. Paid licenses are final-sale digital products and all sales are final. Review the account requirements, trading risks and plan limits before making payment.
Where do I install the EA file?
In the MT5 terminal you will use, open File → Open Data Folder, then place the .ex5 file inside MQL5 → Experts. Refresh Expert Advisors in Navigator or restart MT5.
Can I install XENO EA from my phone?
No. Mobile MT5 cannot install or run a custom Expert Advisor. Use desktop MetaTrader 5 on the computer or Windows VPS that will keep the EA running.
Which WebRequest URL must I add?
Add https://edge.xeno-network.com under Tools → Options → Expert Advisors → Allow WebRequest for listed URL. Enter it exactly as shown, without an extra path.
Why does the EA show a license error?
First check that https://edge.xeno-network.com is whitelisted. If the error remains, the license may not be bound to that MT5 account number. Send your registered email and MT5 account number on Telegram for checking.
Why is the EA missing from Navigator?
The file is usually in the wrong data folder or under Indicators instead of Experts. Open the correct folder from inside the running MT5 terminal, confirm the file is in MQL5 → Experts, then refresh Navigator.
Why does the EA load but not open an order?
Check that the chart uses your broker's XAUUSD symbol, Algo Trading is enabled, the license is valid and the supplied setup is loaded. The EA may also pause during conditions where its own protection rules prevent a new entry.
Do I need a VPS?
A VPS is not required to install the EA, but it is strongly recommended for continuous operation. If MT5 closes, the computer sleeps or the internet disconnects, the EA cannot actively manage the basket.
What information should I send when asking for support?
Send your registered email, MT5 account number, broker name, the exact error message and a clear screenshot of the MT5 chart. For payment issues, also include the Stripe reference or USDT transaction hash.
Where can I find the full installation steps?
Follow the complete XENO EA installation guide. It covers the correct folder, Navigator refresh, WebRequest setup, chart attachment and the most common errors.
Still need help?
Send your registered email, MT5 account number and a clear screenshot of the issue.